In today’s fast-paced business world, waiting for something to break before fixing it just doesn’t cut it anymore—especially when it comes to your IT. Whether you’re running a law office, insurance agency, or any small to mid-sized business, downtime costs you money, productivity, and trust with your clients.
Break/Fix vs. Managed Services: What’s the Difference?
Break/Fix IT is the old-school model: something stops working, you call someone to fix it, and then you go back to work—until it happens again.
Proactive MSP support is different. Instead of reacting to problems, we actively monitor your systems, prevent outages, and keep your business running smoothly with regular updates, security patches, and strategic IT planning.
The Top 4 Reasons Proactive Support Makes Sense
- Minimized Downtime
We catch issues before they cause disruption—whether it’s a hard drive showing signs of failure, outdated antivirus software, or a risky user behavior.
- Predictable Costs
No more surprise invoices for emergency fixes. With a flat-rate monthly plan, you know exactly what to expect.
- Better Security
Cyber threats don’t wait for business hours. Our 24/7 monitoring and layered security tools (like advanced spam filtering, MFA, and endpoint protection) keep your data safe.
- Peace of Mind
You can focus on your business, knowing your IT is being handled by experts who understand your systems, your industry, and your goals.
This Month’s Highlight: Building a Stronger First Line of Defense
We’ve recently started rolling out Duo Multi-Factor Authentication (MFA) for clients using VPN access. MFA is one of the most effective ways to stop cybercriminals in their tracks—even if they get your password. If you’re not using MFA yet, it’s time.
✅ What You Can Do This Month
- Make sure your backups are being tested regularly.
- Encourage your team to report suspicious emails.
- Reach out if you’re considering any equipment upgrades—we’re happy to help plan ahead.
Let’s Keep You Ahead of the Curve
If you have any questions or would like to discuss your current environment, please don’t hesitate to reach out 309-829-2000 ext. 3.
