What is Microsoft Lync?

Microsoft Lync 2010 is a cross platform, fully-customizable, communication tool for small businesses. Available for the PC, the smart phone, and via web browser, Lync is designed to facilitate communication in the workplace. Its bold features along with an interface that is easy to use make Microsoft Lync essential for small businesses.

Attempting to collaborate and communicate with others over the internet can cause an innumerable number of problems. Getting an exact thought or idea across to a colleague can be difficult. No matter how colleagues want to work together, the communication that is needed is possible through Lync. A conversation that was started via instant message can, with the click of the mouse, turn into a voice conversation. A few more simple clicks and that same conversation can include a whiteboard for working out ideas. Desktop and application sharing through Microsoft Lync makes collaborating easier than ever.

Those who already use any Microsoft products will appreciate that Lync uses the same set of contacts as the rest of their Microsoft programs. This means there is no difficult set-up that requires sending and receiving invitations to people who are already working with the user. Nobody even needs to know that the user is implementing new software. In addition, contacts from social media can be added through Microsoft Lync so that users do not ever have to leave the program in order to keep up with others.

Microsoft Lync is highly customizable depending on the environment in which it is used. While it can be used to connect those working together from all over the world, it can also be loaded on a network that is inaccessible from the web so that employees can collaborate on sensitive projects without fears of company security being breached.

Lastly, Microsoft Lync is known for its stability. Frozen or dropped signals that often plague earlier generations of internet communication are next to nonexistent with Lync. Even with unmanaged networks and stacked media, Lync’s Call Admission Control is able to manage bandwidth utilization for continued smooth communication throughout the network.