You take pride in your work. When someone says something bad about one of your products, your employees, or a service you provided them, it hurts. It’s only natural to react emotionally, but that could be very bad for business. If you’ve just received a negative review, take a deep breath, and then take these…
Tag: reputation management
The 411 on Facebook Reviews
After my last post concerning the new reviews feature that facebook recently launched, I promised to come back once the feature had been in place for a while and answer some of your questions. Below are the answers to the most popular questions about the Facebook Reviews feature: “How do I read the reviews on…
Why Does My Facebook Business Page Have Stars?
In the last month or so, Facebook has quietly added reviews to their Facebook Pages for Places. If you haven’t seen this feature yet, you will soon – it takes Facebook a while to update every page. What is it? As you can see in the photo below – similar to Yelp and Google Places,…
