Privacy Policy

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you have regarding your information.

1. Information We Collect

Depending on how you interact with Mavidea, we may collect information such as:

• Contact information, including your name, email address, phone number, and organization or company name
• Information you provide in forms, such as your area of interest, questions, comments, project details, or other information you choose to submit
• Newsletter and marketing information, such as your email address and your preferences regarding communications from us.
• Scheduling information when you request or schedule a meeting with our team
• Information related to services you request or purchase, when applicable
• Technical and usage information, such as your IP address, browser type, device type, operating system, pages visited, referring website, and general information about how you interact with our website
• Information collected through cookies and similar technologies, as described below

Please do not submit sensitive personal information, such as Social Security numbers, financial account numbers, passwords, or other confidential information through our general website forms unless we specifically request it through an appropriate secure channel.

2. How We Collect Information

We may collect information when you:

• Submit a contact or inquiry form
• Request information about our services
• Schedule a meeting with our team
• Subscribe to our email communication.
• Contact us by phone, email, text message, or other communication methods
• Interact with our website, including viewing pages, clicking links, or interacting with website features
• Become a Mavidea client or otherwise engage with us for services

We may also receive information from service providers that help us operate our website, communicate with prospects and clients, schedule meetings, analyze website activity, or provide other business services.

3. How We Use Your Information

We use information we collect for legitimate business purposes, including to:

• Respond to questions, requests, and inquiries
• Provide information about our services
• Communicate with current and prospective clients
• Schedule and manage meetings
• Provide, maintain, and improve our services
• Maintain and improve our website and its functionality
• Understand how visitors use our website and improve the user experience
• Send newsletters, marketing communications, or other information you have requested or that may be relevant to your relationship with Mavidea
• Manage client relationships and provide customer support
• Protect our website, systems, and users from fraud, abuse, unauthorized access, and other security threats
• Comply with applicable legal, regulatory, and contractual obligations

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to make the website function properly, understand how visitors use the site, and improve our marketing and website performance.

Cookies are small files stored on your device by your web browser. Some cookies are necessary for the website to function, while others help us understand website traffic, measure marketing performance, or remember certain preferences.

We may use analytics, advertising, and website technology provided by third parties. These services may collect information about your interactions with our website, such as pages visited, links clicked, general location, device information, or other usage information.

Our website may use technologies such as Google Tag Manager and other analytics, advertising, or marketing tools to help us understand website activity and improve our services.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

5. Third-Party Services

We use third-party providers to help operate our website and business. These providers may process information on our behalf or collect information directly when you interact with their services.

Depending on how you interact with our website, these services may include providers for:

• Website hosting and infrastructure
• Website analytics and performance measurement
• Advertising and marketing
• Email communications and newsletters
• Meeting scheduling
• Website security and spam prevention, including reCAPTCHA
• Payment processing
• Client support and account services
• Other technology and business functions

For example, portions of our website may direct you to third-party services such as our client portal or payment platform. When you leave the Mavidea website and interact directly with another company's website or service, that company's privacy policy and terms may apply.

We do not control the privacy practices of third-party services and encourage you to review their privacy policies before providing information directly to them.

6. How We Share Information

Mavidea does not sell your personal information.

We may share information with trusted service providers and business partners when reasonably necessary to operate our business, provide services, communicate with you, maintain our website, process payments, provide customer support, perform analytics, or protect our systems.

We may also disclose information when we believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Protect the rights, property, or safety of Mavidea, our clients, website visitors, or others
• Detect, prevent, or investigate fraud, security incidents, or other misuse
• Enforce our agreements or protect our legal interests

If Mavidea is involved in a merger, acquisition, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

7. Email Communications

If you subscribe to a Mavidea newsletter or other marketing communication, we may use your email address to send you information about Mavidea's services, resources, events, insights, or other relevant business information.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or service-related communications, such as messages regarding an existing client relationship, scheduled meeting, or service you have requested.

8. Text Messages

If you choose to communicate with Mavidea by text message or provide your phone number for a service that includes text communications, we may use your phone number to communicate with you as permitted by applicable law and the consent you provide.

You may opt out of marketing text messages by following the instructions provided in the applicable message or contacting us directly.

Consent to receive marketing text messages is not a condition of purchasing services from Mavidea.

9. Data Security

Mavidea takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should use appropriate caution when submitting information online and should not submit sensitive information through unsecured or inappropriate channels.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain our business and client relationships, comply with legal and contractual obligations, resolve disputes, and enforce our agreements.

The length of time we retain information depends on the type of information and the reason it was collected.

When information is no longer reasonably needed, we may securely delete, destroy, or anonymize it, subject to applicable legal or business requirements.

11. Links to Other Websites

Our website may contain links to websites or services operated by third parties.

We provide these links for convenience and do not control the privacy practices, content, or security of third-party websites. This Privacy Policy applies only to information collected by Mavidea through our own website and services.

We encourage you to review the privacy policy of any third-party website before providing personal information.

12. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

You may contact us to:

• Ask what personal information we have collected about you
• Request correction of inaccurate information
• Request deletion of certain information, where applicable
• Opt out of marketing communications
• Ask questions about how your information is collected or used

Some information may need to be retained when required by law, necessary to provide a service, or needed for legitimate business purposes.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, services, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to periodically review this page to stay informed about how we handle personal information.

14. Contact Us

If you have questions about this Privacy Policy or how Mavidea handles personal information, please contact us:

Mavidea Technology Group, LLC
14170 Carole Drive
Bloomington, IL 61705
Phone: (309) 829-2000
Email: info@mavidea.com

We are committed to handling privacy questions and requests thoughtfully and transparently.